Business Scenario and Plan


Business Scenario: Note: Your report may not be based on a real business without permission from your lecturer.

You have recently purchased a fictitious small business that operates in 3 different locations in the same city. You are looking to expand your business to 6 locations across other cities in the near future if your business improves its efficiency and the market is ripe.

The business first opened in 1980 and it serviced the local community for many years. Unfortunately, business has been steadily declining over the last few years. Although the previous owner was an expert at running the business, it is outdated. The only computers currently used by the business are cash registers. All ordering takes place manually on paper. The previous owner had a terrific memory and knew all of his customers by name, but unfortunately, none of this information is located anywhere on the premises. Sales and inventory are tracked on paper, along with employee payroll, and marketing is conducted using newspapers and TV advertising. The business does not have a Website, uses very little marketing except word-of-mouth, and essentially still operates the same as it did in 1980.

In order to improve and update your business you are going to implement a new information system. But information systems cost money, which is something you do not have.

You are to apply to your local bank for a loan of up to a maximum $100,000 to improve business processes and bring the business into the 21st century. (Note: You must request the actual amount of money calculated in your project budget) However the bank has asked you to support your application with a Business Report.

Assignment Marking:

The assignment is developed over the period of the course and comprises your entire Business Report.

There is a Business Report Writing Tool ). Use these tools to help you develop your report. There is also a ‘Sample Report’ that will help you structure your report correctly.

Your Report should include:

Table of Contents

Update the table of contents ensuring that any additional headings, sub-headings and changes are showing. For Example: your final submission should not show the marks attributed to that section in the heading.


Assignment – Business Report

Based on the Business Scenario students are required to complete a business analysis report that could be used to support a business bank loan application for up to $100,000 (Your actual loan amount will depend on your calculated project budget).

Students can choose a type of business within any industry that they are interested in. For example if your major is accounting you could choose to develop an information systems for an accounting firm that is currently paper based in order to bring the business into the 21st century.

Your report may not be based on a real business without permission from your lecturer. You can review real businesses to get ideas to improve your business.

Your business must operate in 3 different locations in one city. In the future your business may open 6 new operations in other cities to bring your business empire to a total of 9 locations.






Below are the requirements of your Business Report. Please follow these guidelines along with the assignment rubric while completing this report.

Table of Contents Page

  • Introduction


  • Background
  • Aim
  • Business Overview including SCM diagram


  • Business Process Analysis and Management (BPM): Current Process


  • Business Analysis Team


  • Business Analysis Team ICT (Information and Communications Technology)


  • New BPM ICT Design


  • Customer Relationship Database Design


  • Project Plan


  • Project Budget


  • Conclusion


  • References
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