Discuss the importance of EI in management and how EI affects leadership.
EMOTIONAL INTELLIGENCE (EI): Many researchers argue that to be a successful leader one must have a
high emotional intelligence. Understanding who a person is based on past and present emotional
conditionings and how this directly and indirectly affects their managerial abilities is a significant attribute
in successful management. Discuss the importance of EI in management and how EI affects leadership.
(Include in your discussion, amongst other aspects, a description of emotional intelligence; a discussion of how
managers can develop EI and analysis of the practices that may influence EI to flourish or lose favour; reasons why
organisations might encourage or discourage this behaviour. Include actual examples to support your discussion).