How can managers ensure that policies and procedures are clearly articulated and documented in

How can managers ensure that policies and procedures are clearly articulated and documented in readily accessible formats? (150 words)

Activity 11

· 1 An elderly client is accessing the services of your organisation. Their adult daughter rings you and asks you to tell her what services they are accessing and why. They want to know exactly what you are doing for their parent. Explain the need to protect client information in this situation. (150words)

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