Choose a retail organisation you are familiar with as the subject of the assignment, as well as another to use as a comparator.

TASK 1

For the first retailer, outline all the elements of the operations design, in terms of the customer requirements and performance objectives. (750 words)

TASK 2

Evaluate how well both organisations meet the needs of consumers and make suggestions as to how either or both can make improvements. (500 words)

Support your observations and opinions with appropriate academic and sector examples.