Performance Management in a Diverse Workplace
In Australia the law recognises various minority groups and protects them from direct and indirect discrimination in the workplace and in the provision of goods and services.
This report requires you to closely examine the circumstances of members from one of the following minority groups by researching and analysing how the group are commonly depicted and the implications for workplace practice.
Choose one only of the following groups.
• Age (older workers)
• Age (younger workers)
• Disability (physical disability or learning disability for example dysleIn your analysis
you must answer the following questions:
a.What do the popular media say about your chosen minority group? (consider television,
print media, internet …)
b. Distinguish between uninformed stereotypes and reality (you may also use the media including the internet to identify stereotypes)
c. Identify how stereotypes can influence the way members of your chosen group may be treated in employment.
d. How can legislation and Diversity Management approaches help provide a ‘fair go’ for your chosen group?
The report must incorporate and integrate five peer reviewed journal articles, though you should not restrict yourself to these items.
You will need to access scholarly literature via the library data bases, for example, ebsco host, informit, emerald etc. When selecting databases make sure you also select Psychology and Social Sciences as well as the usual business/management databases. You need to make sure that your include discussion from five peer reviewed articles. Peer reviewed means that the journal in which the paper is published must have a board of editors, and the article must have a comprehensive literature review and a list of references.
You must also read more widely than text books and the five articles to develop a better understanding of the issues. The popular media and the internet may be used. Sources such as Wikipedia are not acceptable. You will need to use more reliable information.
1) Criteria used to grade this task
• demonstrated understanding of the historical, social and political context of the chosen minority group;
• demonstrated understanding of relevant legislation and the contemporary Australian employment context relative to diversity issues including managing diversity;
• quality and completeness of response to the topic;
• evidence of appropriate reading and research skills to gather information, including a wide range of sources and quality and relevance of articles and other items; and
• correct presentation, including citation of sources and clarity of expression.
Additional useful references:
The following references are useful reading and should be drawn on. Those marked with an asterix will be drawn upon substantially in class and are required reading. Some handouts will be provided.
Albrecht, Maryann H, (Ed). (2001). International HRM: Managing diversity in the workplace,
Malden, MA : Blackwell.
Arnold, J., Silvester, J., Patterson, F., Robertson, I., Cooper, C. and Burnes, B. (2005). Work psychology: understanding human behaviour in the workplace. Essex: Prentice Hall.
Attwood, Bain, and Markus, Andrew. (2007). The 1967 Referendum: Race, Power and the
Australian Constitution. Canberra: Aboriginal Studies Press.
Bolton, Robert. (1987). People skills: how to assert yourself, listen to others, and resolve conflicts, Brookvale, N.S.W. : Simon & Schuster Australia.
Brown, Steven, and Lent, Robert. (eds). (2005). Career development and counselling: Putting theory and research to work, New Jersey: John Wiley & Sons.
Carter, David. (2006). Dispossession, dreams and diversity: Issues in Australian studies.
French’s Forest, NSW: Pearson Education.
Chancer, Lynn, and Watkins, Beverly. (2006). Gender, race and class: An overview. Carlton, Vic.: Blackwell Publishing.
Connell, Robert. (2005). Masculinities, Crows Nest, NSW: Allen & Unwin.
Cornelius, H. (1998). The gentle revolution: Men and women at work – what goes wrong and how to fix it. Sydney: Simon and Schuster.
Dagher, Joseph. & D’Netto, Brian. (1997). Managing workforce diversity in Australia, Caulfield
East: Dept. of Management, Faculty of Business and Economics, Monash University.
*De Janasz, Suzanne, Wood, Glenice, Gottschalk, Lorene, Dowd, Karen and Schneider, Beth, (2006). Interpersonal skills in organisations, North Ryde, NSW: McGraw-Hill Irvin.
*De Janasz, Suzanne, Dowd, Karen and Schneider,Beth. (2011). Interpersonal skills in organisations, New York, NY : McGraw-Hill Irwin,
Elder, Catriona. (2007). Being Australian: Narratives of national identity. Crows Nest, NSW: Allen & Unwin.
FitzGerald, Helen. (1998). Cross cultural communication for the tourism and hospitality industry. Elsternwick, Vic.: Hospitality Press Pty. Ltd.
Gale, Peter. (2005). The politics of fear: lighting the Wik. French’s Forest, NSW: Pearson Education Australia.
Härtel, Charmine E. J. & Fujimoto, Yuka (2010) Human Resource Management, (2n d Ed). French’s Forest: Pearson, Australia.
Harvey, Carol., & Allard, June. (2005). Understanding and managing diversity: Readings, cases and exercises (3rd Ed.) New Jersey: Pearson Education International.
Hollinsworth, David. (2006). Race and Racism in Australia (3rd Ed.). South Melbourne: Thompson Social Science Press.
Hughes, Helen. (2007). Lands of shame: Aboriginal and Torres Islander ‘Homelands’ in transition. St Leonards, NSW: The Centre for independent studies.
Kimmel, Michael. (2004). The gendered society, New York: Oxford University Press.
Kimmel, Michael. (2003). Men & Masculinities : A Social, Cultural, and Historical Encyclopedia eBook library: ABC-CLIO.
Lake, Marilyn. (1999). Getting equal: the history of Australian feminism. St Leonards NSW: Allen & Unwin.
Patrickson, Margaret, & OBrien Peter. (eds). (2001). Managing diversity: an Asian and Pacific focus, Milton, Qld: John Wiley & Sons,
*Stone, R. (2010). Human Resource Management. (7th Ed.), Brisbane: John Wiley and Sons.
*Stone, R., (2008). Managing Human Resources. (2nd Ed.), Brisbane: John Wiley and Sons.
*Strachan, Glenda, French, Erica, & Burgess, John, (2010) Managing Diversity in Australia, North Ryde: McGraw-Hill Australia.
Sue, D.W., and Sue, D. (2008). Counselling the culturally diverse: theory and Practice (5th Ed.). New Jersey: John Wiley & Sons.
Summers, Anne. (2003). The end of equality: Work, babies and women’s choices in 21st century Australia. Milsons Point, NSW: Random House Aust. Pty. Ltd.
Vacc, Nicolas, DeVaney, Susan and Brendel, Johnston. (Eds). (2003). Counselling Multicultural and diverse Populations: Strategies for Practitioners. (4th Ed.). New York: Brunner Routledge.
Wood, J., Chapman, J., Fromholtz, M., Morrison, V., Wallace, J., Zeffane, R., Schermerhorn, Hunt, & Osborn, (2004). Organisational behaviour: A global perspective. Brisbane: John Wiley & Sons